Renewal

What happens when my license expires?

You will be notified about your license expiration:

  • Home Security products:

An expiration dialog will be displayed 30 days prior to the license expiration. After the license has expired the computer is no longer protected. You can simply renew your AVG License Number by clicking on the Renew now button.

  • Business Security products:

An expiration dialog will be displayed 30 days prior to the license expiration. After the license has expired, for a period of ten days AVG software will continue to operate fully. However, at each start-up, a pop-up window will be displayed to notify that the license has expired. Anytime during this period you can renew your AVG License Number and reactivate your AVG program.

 

Where can I buy renewal of my AVG license?

  • In the AVG Upgrade Center:
    Enter your AVG License Number into the License Number field. On the next page, select the required license duration and press the Add to cart button. For details on offered payment options please visit FAQ 14.

You may check your current AVG license expiration date in your AVG (look at the bottom left corner of the AVG window).

If you have any questions regarding your license renewal, please contact AVG Customer Services.

 

What will the renewal price be?

At the end of the license period all registered AVG users are eligible for adiscounted license renewal for the next period. The price of the renewal depends on the type of your AVG product.

To check the current price of your AVG renewal, please visit the AVG Upgrade Center. The price will be displayed after entering your AVG License Number.

If you need assistance with the renewal, you can contact AVG Customer Services.

 

Can I purchase my AVG License renewal prior to my current AVG license expiration?

Yes, we recommend that you purchase your AVG license renewal in good time, at least one month prior to your current license expiration.

The license period of the renewed license begins upon the expiration of the existing license.

 

Will we be eligible for the non-profit discount at license renewal?

Customers who are eligible for the non-profit discount receive the same discount at the license renewal.

To apply for the discount, it is necessary to fill out the Discount Application Form that is available in the EDU/Charity/Government section on our website.

The discount will be calculated from the listed price of the product at the time of the renewal.

 

How can I renew my AVG using an AVG License Renewal Key?

If you purchased your AVG License Renewal through an Authorized AVG Distributor, or Partner, you will have received a Renewal Key.

Please, go to this website and enter:

  • your renewal key
  • your current AVG License Number
  • your registered e-mail address

A new AVG License Number will be sent to your e-mail address. Then you will simply activate your AVG with the newly supplied License Number.