Remote Administration Home and Business Internet Security and Antivirus Software. AVG is republished and distributed by Phoenix Software. https://avgsecurity.co.za/faq/technical-faq/avg-2011/remote-administration/170-admin-client 2015-03-03T05:07:31+00:00 Admin Client 2011-07-20T08:10:46+00:00 2011-07-20T08:10:46+00:00 https://avgsecurity.co.za/faq/technical-faq/avg-2011/remote-administration/admin-client <p>{jkefel kefelui=[sliders] title=[Connecting AVG clients and Admin Console to the Admin Server]}The AVG clients can be connected to the DataCenter using the correct URL as the communication string. The URL is in format &lt;adress&gt;[:port]</p> <p>where:&nbsp;</p><ul><li>&lt;address&gt; is the address of the PC with running AVG Admin Server. The AVG Admin Server is connected to the DataCenter installed on one of the supported database engines. This address can be set as IP address or PC name of the machine, where is the AVG Admin Server installed. </li><li>[:port] is non-mandatory port number. The default port is 4158. </li></ul> <p>For example, if the <strong>AVG Admin Server</strong> is installed on a computer named “myserver” and it is using the default port, the connection string is: myserver:4158</p> <p>The connection string can be entered into AVG the following way:</p><ul><li><span style="FONT-WEIGHT: bold">AVG client</span></li><ul><li>AVG - menu Tools - Advanced settings - Remote administration - Server / Port</li></ul><li style="FONT-WEIGHT: bold">AVG Admin Console</li><ul><li>AVG Admin Console - menu DataCenter - Connect to AVG DataCenter{/jkefel}</p> <p>{jkefel kefelui=[sliders] title=[Connection of AVG to Remote Administration]}To connect <strong>AVG</strong><span style="font-weight: bold;"> 2011</span> to <span style="font-weight: bold;">AVG 2011 Remote Administration</span>, the Remote Administration component has to be installed on the station (client). This component is available with all Network Edition and SBS Edition license numbers. To add the component to current AVG installation, please proceed as follows:</p><ul><li> download latest AVG installation file from <a class="arr" href="http://www.avg.com/za-en/download">our website</a></li><li> run the installation file and select option <span style="font-weight: bold;">Add or remove components</span></li><li> tick also the option <span style="font-weight: bold;">AVG Remote Admin Client</span> and finish the installation</li></ul> <p> After installation of this component, please fill in the connection string to your DataCenter / AVG Admin Server:</p><ul><li> open <span style="font-weight: bold;">AVG - menu Tools - Advanced settings</span></li><li> go to section <span style="font-weight: bold;">Remote Administration</span></li><li> fill in the <span style="font-weight: bold;">address</span> of your AVG Admin Server, which is in format<br /><span style="font-weight: bold;">[server_name_or_IP]</span> (e.g. 192.168.100.10)</li><li> enter the <span style="font-weight: bold;">port number</span> (4158 by default, can be changed in AVG Admin Server Monitor)</li><li> click OK to store the settings</li></ul> <p> The AVG on the station will now connect to the server, and will be configurable using the AVG Admin Console.{/jkefel}</p> <p>{jkefel kefelui=[sliders] title=[How to check status of AVG connection to Remote Administration]}To check if an AVG client is connected to AVG Admin Server, please refer to <span style="FONT-WEIGHT: bold">AVG </span>-&gt;<span style="FONT-WEIGHT: bold"></span> menu <span style="FONT-WEIGHT: bold">Help </span>-&gt; <span style="FONT-WEIGHT: bold">About AVG </span>-&gt; tab <span style="FONT-WEIGHT: bold">Version</span>. On this tab, the AVG Remote Administration line is shown with the current status of the connection:<br /></p><ul><li><span style="FONT-WEIGHT: bold">The Remote Administration component is connected to the server </span>- everything is OK. </li><ul><li>No changes are necessary on the client. </li></ul><li><span style="FONT-WEIGHT: bold">The&nbsp;Remote Administration component&nbsp;is connecting</span><strong>to the server</strong>- Remote administration is installed, but it is not able to connect to the AVG Admin Server.<br /><ul><li>please make sure that the connection string is correct in <span style="FONT-WEIGHT: bold">AVG</span> -&gt; menu <span style="FONT-WEIGHT: bold">Tools</span> -&gt; <span style="FONT-WEIGHT: bold">Advanced Settings</span> -&gt; section <span style="FONT-WEIGHT: bold">Remote Administration</span>:<br />Server: name or IP address of the server with AVG Admin Server (AVG Remote Administration).<br />Port: 4158 by default, can be changed in <span style="FONT-WEIGHT: bold">AVG Admin Server Monitor</span> -&gt; <span style="FONT-WEIGHT: bold">Server settings</span>.<br />Login / Password: empty by default, can be changed in <span style="FONT-WEIGHT: bold">AVG Admin Server Monitor</span> -&gt; <span style="FONT-WEIGHT: bold">Server settings</span> -&gt; tab <span style="FONT-WEIGHT: bold">DataCenter</span>.<br />Port for incoming messages: 6051 by default.<br /></li></ul></li><li><span style="FONT-WEIGHT: bold">Component is not active</span> - Remote administration is installed, but some files are corrupted.<ul><li>Please run the AVG installation file and select <span style="FONT-WEIGHT: bold">Repair installation</span>.</li></ul></li><li><span style="FONT-WEIGHT: bold">Row AVG Remote Administration is not present</span> - Remote administration component is not installed.<br /><ul><li>Please run the AVG installation file and <span style="FONT-WEIGHT: bold">add</span> the component <span style="FONT-WEIGHT: bold">Remote Control Communication Library</span>.</li></ul></li></ul> <p>It is also possible to actively test the connection to AVG Admin Server:</p><ul><li>Open <span style="FONT-WEIGHT: bold">AVG</span> -&gt; menu <span style="FONT-WEIGHT: bold">Tools</span> -&gt; <span style="FONT-WEIGHT: bold">Advanced Settings</span>. </li><li>Go to section <span style="FONT-WEIGHT: bold">Remote Administration</span>. </li><li>Click <span style="FONT-WEIGHT: bold">Test connection</span>. </li><li>Status of the connection will be shown. In case the connection fails, reason for the failure will be displayed.</li></ul> <p>In the AVG components overview, there is also the <strong>Remote Administration</strong> component which displays the state of connection and date and time of the last successful communication (same as in the <strong>About AVG </strong>dialog).{/jkefel}<br />{/jkefelend}</p> <p>{jkefel kefelui=[sliders] title=[Connecting AVG clients and Admin Console to the Admin Server]}The AVG clients can be connected to the DataCenter using the correct URL as the communication string. The URL is in format &lt;adress&gt;[:port]</p> <p>where:&nbsp;</p><ul><li>&lt;address&gt; is the address of the PC with running AVG Admin Server. The AVG Admin Server is connected to the DataCenter installed on one of the supported database engines. This address can be set as IP address or PC name of the machine, where is the AVG Admin Server installed. </li><li>[:port] is non-mandatory port number. The default port is 4158. </li></ul> <p>For example, if the <strong>AVG Admin Server</strong> is installed on a computer named “myserver” and it is using the default port, the connection string is: myserver:4158</p> <p>The connection string can be entered into AVG the following way:</p><ul><li><span style="FONT-WEIGHT: bold">AVG client</span></li><ul><li>AVG - menu Tools - Advanced settings - Remote administration - Server / Port</li></ul><li style="FONT-WEIGHT: bold">AVG Admin Console</li><ul><li>AVG Admin Console - menu DataCenter - Connect to AVG DataCenter{/jkefel}</p> <p>{jkefel kefelui=[sliders] title=[Connection of AVG to Remote Administration]}To connect <strong>AVG</strong><span style="font-weight: bold;"> 2011</span> to <span style="font-weight: bold;">AVG 2011 Remote Administration</span>, the Remote Administration component has to be installed on the station (client). This component is available with all Network Edition and SBS Edition license numbers. To add the component to current AVG installation, please proceed as follows:</p><ul><li> download latest AVG installation file from <a class="arr" href="http://www.avg.com/za-en/download">our website</a></li><li> run the installation file and select option <span style="font-weight: bold;">Add or remove components</span></li><li> tick also the option <span style="font-weight: bold;">AVG Remote Admin Client</span> and finish the installation</li></ul> <p> After installation of this component, please fill in the connection string to your DataCenter / AVG Admin Server:</p><ul><li> open <span style="font-weight: bold;">AVG - menu Tools - Advanced settings</span></li><li> go to section <span style="font-weight: bold;">Remote Administration</span></li><li> fill in the <span style="font-weight: bold;">address</span> of your AVG Admin Server, which is in format<br /><span style="font-weight: bold;">[server_name_or_IP]</span> (e.g. 192.168.100.10)</li><li> enter the <span style="font-weight: bold;">port number</span> (4158 by default, can be changed in AVG Admin Server Monitor)</li><li> click OK to store the settings</li></ul> <p> The AVG on the station will now connect to the server, and will be configurable using the AVG Admin Console.{/jkefel}</p> <p>{jkefel kefelui=[sliders] title=[How to check status of AVG connection to Remote Administration]}To check if an AVG client is connected to AVG Admin Server, please refer to <span style="FONT-WEIGHT: bold">AVG </span>-&gt;<span style="FONT-WEIGHT: bold"></span> menu <span style="FONT-WEIGHT: bold">Help </span>-&gt; <span style="FONT-WEIGHT: bold">About AVG </span>-&gt; tab <span style="FONT-WEIGHT: bold">Version</span>. On this tab, the AVG Remote Administration line is shown with the current status of the connection:<br /></p><ul><li><span style="FONT-WEIGHT: bold">The Remote Administration component is connected to the server </span>- everything is OK. </li><ul><li>No changes are necessary on the client. </li></ul><li><span style="FONT-WEIGHT: bold">The&nbsp;Remote Administration component&nbsp;is connecting</span><strong>to the server</strong>- Remote administration is installed, but it is not able to connect to the AVG Admin Server.<br /><ul><li>please make sure that the connection string is correct in <span style="FONT-WEIGHT: bold">AVG</span> -&gt; menu <span style="FONT-WEIGHT: bold">Tools</span> -&gt; <span style="FONT-WEIGHT: bold">Advanced Settings</span> -&gt; section <span style="FONT-WEIGHT: bold">Remote Administration</span>:<br />Server: name or IP address of the server with AVG Admin Server (AVG Remote Administration).<br />Port: 4158 by default, can be changed in <span style="FONT-WEIGHT: bold">AVG Admin Server Monitor</span> -&gt; <span style="FONT-WEIGHT: bold">Server settings</span>.<br />Login / Password: empty by default, can be changed in <span style="FONT-WEIGHT: bold">AVG Admin Server Monitor</span> -&gt; <span style="FONT-WEIGHT: bold">Server settings</span> -&gt; tab <span style="FONT-WEIGHT: bold">DataCenter</span>.<br />Port for incoming messages: 6051 by default.<br /></li></ul></li><li><span style="FONT-WEIGHT: bold">Component is not active</span> - Remote administration is installed, but some files are corrupted.<ul><li>Please run the AVG installation file and select <span style="FONT-WEIGHT: bold">Repair installation</span>.</li></ul></li><li><span style="FONT-WEIGHT: bold">Row AVG Remote Administration is not present</span> - Remote administration component is not installed.<br /><ul><li>Please run the AVG installation file and <span style="FONT-WEIGHT: bold">add</span> the component <span style="FONT-WEIGHT: bold">Remote Control Communication Library</span>.</li></ul></li></ul> <p>It is also possible to actively test the connection to AVG Admin Server:</p><ul><li>Open <span style="FONT-WEIGHT: bold">AVG</span> -&gt; menu <span style="FONT-WEIGHT: bold">Tools</span> -&gt; <span style="FONT-WEIGHT: bold">Advanced Settings</span>. </li><li>Go to section <span style="FONT-WEIGHT: bold">Remote Administration</span>. </li><li>Click <span style="FONT-WEIGHT: bold">Test connection</span>. </li><li>Status of the connection will be shown. In case the connection fails, reason for the failure will be displayed.</li></ul> <p>In the AVG components overview, there is also the <strong>Remote Administration</strong> component which displays the state of connection and date and time of the last successful communication (same as in the <strong>About AVG </strong>dialog).{/jkefel}<br />{/jkefelend}</p>